Valley Sports Membership Policies

Valley Sports Membership Policies and Questions

Revised 05/01/2018

When you purchase your membership, there are no guarantees as to wins or losses or quantity of plays.
You are purchasing a number of days access to our site and to all it's content, but no guarantee is made that there will be picks released every day.
We normally have plays on a daily basis except during summer months. During summer months, there may be times when nothing is available due to site maintenance, vacations, etc. Additionally, there could be other times when there are no plays due to handicapper discretion.
If there are technical issues that prevent your access to the site, your membership will be extended by the appropriate number of days. Handicapper passing on a days picks does not qualify for extension.
In the event of an unforeseen emergency, we will contact all members as soon as possible and as stated above we will adjust your membership. In the event your membership expires during a down time that qualifies for an extension, just Contact Us with your username and we will set you back up right away.
We will always try to respond to your email questions as soon as possible, but be aware that sometimes your email can be delayed due to network problems or such. If our email service is down, we will contact you as soon as possible upon it being restored.
If you are having login problems, please be sure your are typing in the username and password exactly as it was set up. They are case sensitive. Please do not copy and paste as sometimes this causes extra spaces to be added and it will not recognize a valid username and/or password. If you Contact Us about a login issue, please include your username.
We offer no guarantees, either expressed or implied, unless stated at signup or with posted picks. In addition to picks, our member content also has other stats and such that are of value. We do feel that based on all sports for a full year you will win with our picks if you play them exactly as posted but nothing is guaranteed. Any honest service or knowledgeable bettor will tell you they are no locks or can't lose picks. We have subscribers that have been with us for as long as 15+ years on a continuing basis. We feel that speaks for itself. If you are looking for a 10,000 star locks and such, you need to look elsewhere. We do not have them.
No refunds issued unless we are unable to deliver your purchased picks and/or content. Any Refund will be pro-rated on time remaining. Alternately we may give customers an extension if agreed to. All requests are evaluated on an individual basis.
Added days or extensions are not eligible for refunds. Example: Summer Special for double the membership days will only be eligible for refunds of the original scheduled days. For example, if you purchase a 90 day membership and it is doubled to 180 days, you can only get a refund within the first 90 days. Afterwards no refund will be issued if picks cannot be delivered for any reason.
NOTE: Please Be Advised that Sharing your login with other people or Posting our members selections on forums or message boards without permission will result in cancellation of your account with no refund. There will be no warnings!

If you have questions or comments please Contact Us

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